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FAQ
Parents ask
Questions before the visit
Can I book for more than one child?
Yes. Add your children once under “Family members” and choose who the visit is for — every child has their own medical file.
How do I know my turn?
After booking you get your turn number. On the day you can see the current turn on the site or app, and you get a notification when yours is near.
How much is a follow-up?
A follow-up within 14 days of the first visit costs less, and the price shows before you confirm.
Is there an online consultation?
Yes, for simple cases and follow-ups. Book an “online consultation” and the call link appears in your booking.
What should I bring?
The vaccine card, any previous tests or scans, and the medicines your child takes.
Can I cancel or change the time?
Yes, from your account at least 3 hours before the time.
Is your child unwell? Book your turn now
A clinic visit or an online consultation — with the prescription on your phone.