Privacy policy

Privacy policy of Baraem Paediatrics & Newborn Clinic

This policy explains how we collect, use and protect personal information when you use our website and services.

1. Information we collect

• Contact details: name, phone number, e-mail and address.
• Medical data: booking details, complaint, diagnosis, measurements and the prescriptions your doctor writes.
• Usage data: how you use the site, such as browser type and pages visited.

2. How we use your information

• To provide care, answer your questions, confirm bookings and remind you of appointments.
• To improve our services and the website experience.
• To comply with applicable laws and regulations.

3. Medical record confidentiality

Your medical file is visible only to you and your treating doctor; prescription links expire, and no booking status is shown without the booking number and mobile number.

4. Sharing information

We never sell your information to third parties and only share it with those involved in serving you, when legally required, or with your consent.

5. Your rights

You may request a copy of your data, correct it or delete it at any time.

6. Contact us

[email protected] — +201345678910 — 25 Abbas El-Akkad St, Nasr City, Cairo